Pricing
Learn about Aptible’s pricing
Aptible Hosted Pricing
The Aptible Hosted option allows organizations to provision infrastructure fully hosted by Aptible. This is ideal for organizations that prefer not to manage their own infrastructure and/or are looking to quickly get started. With this offering, the Aptible platform fee and infrastructure costs are wrapped into a simple, usage-based pricing model.
Get started in minutes
Instantly deploy apps & databases
Simple pricing, fully on-demand
Pay-as-you-go, no contract required
Fast track compliance
Infrastructure for ready for HIPAA, SOC 2, HITRUST & more
On-Demand Pricing
| Cost | Docs | |
|---|---|---|
| Compute | ||
| General Purpose Containers | $0.08/GB RAM/hour | → |
| CPU-Optimized Containers | $0.10/GB RAM/hour | → |
| RAM-Optimized Containers | $0.05/GB RAM/hour | → |
| Databases | ||
| Database Storage (Disk) | $0.20/GB/month | → |
| Database IOPS | $0.01/IOPS after the first 3,000 IOPs/month (included) | → |
| Database Backups | $0.02/GB/month | → |
| Isolation | ||
| Shared Stack | Free | → |
| Dedicated Stack | $499/Stack/month | → |
| Connectivity | → | |
| Endpoints (Load Balancers) | $0.06/endpoint/hour | → |
| VPN | $99/VPN peer/month | → |
| Security & Compliance | ||
| HIDS Reporting | Contact us | → |
Enterprise and Volume Pricing
Aptible offers discounts for Enterprise and volume agreements. All agreements require a 12-month commitment. Contact us to request a quote.
Self Hosted Pricing
The Self Hosted offering allows companies to host the Aptible platform directly within their own AWS accounts. This is ideal for organizations that already existing AWS usage or organizations interested in host their own infrastructure. With this offering, you pay Aptible a platform fee, and your infrastructure costs are paid directly to AWS.
Unified Infrastructure
Manage your AWS infrastructure in your own account
Infrastructure costs paid directly to AWS
Leverage AWS discount and credit programs
Full access to AWS tools
Unlock full access to tools and services within AWS marketplace
On-Demand and Enterprise Pricing
All pricing for our Self Hosted offering is custom. This allows us to tailor agreements designed for organizations of all sizes.
Support Plans
All Aptible customers receive access to email support with our Customer Reliability team. Our support plans give you additional access to things like increased targetted response times, 24x7 urgent support, Slack support, and a designated technical resources from the Aptible team.
Standard
$0/mo
Standard support with our technical experts. Recommended for the average production workload.
Premium
$499/mo
Faster response times with our technical experts. Recommended for average production workloads, with escalation ability.
Enterprise
Custom
Dedicated team of technical experts. Recommended for critical production workloads that require 24x7 support. Includes a Technical Account Manager and Slack support.
| Standard | Premium | Enterprise | |
|---|---|---|---|
| Get Started | Included | Contact us | Contact us |
| Target Response Time | |||
| Low Priority | 2 Business Days | 2 Business Days | 2 Business Days |
| Normal Priority | 1 Business Day | 1 Business Day | 1 Business Day |
| High Priority | 1 Business Day | 3 Business Hours | 3 Business Hours |
| Urgent Priority | 1 Business Day | 3 Business Hours | 1 Calendar Hour |
| Support Options | |||
| Email and Zendesk Support | ✔️ | ✔️ | ✔️ |
| Slack Support (for Low/Normal) | - | - | ✔️ |
| 24/7 Support (for Urgent) | - | - | ✔️ |
| Production Readiness Reviews | - | - | ✔️ |
| Architectural Reviews | - | - | ✔️ |
| Technical Account Manager | - | - | ✔️ |
Unavailability, for app services and databases, is when our customer’s service or database is not running or not reachable due to Aptible’s fault. Details on our commitment to uptime and company level SLAs can be found here. The following Support plans and their associated target response times are for roadblocks that customers may run into while Aptible Services are up and running as expected.
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